Return Policy

If you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund within 14 days of the ship date. Original shipping charges are non-refundable. Items returned must be in original condition with tags attached and be returned in original packaging. We reserve the right to deny a refund, exchange or store credit if the item(s) returned are not in original condition or do not meet our quality standards. Proof of purchase, including your original order number, is required for all returns. We will credit your original method of payment for the merchandise purchase price. All shipping charges are non-refundable, no exceptions.

If you receive an incorrect or defective item, please email service@kyilife.com a photo of the item you received with a brief description of the issue.